Privacy Policy

1. Introduction

ReverseGPT.ai ("we", "us", or "our") operates an AI-powered writing platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, applications, and related services (the "Service").

2. Information We Collect

When you use ReverseGPT.ai, we may collect:

• Account information: Name, email address, and authentication credentials.
• Payment information: Billing details processed securely through our payment providers (we do not store full payment card details).
• Content you provide: Text, prompts, instructions, and files you submit for processing.
• Output content: Humanized or generated text and associated metadata.
• Usage data: Information about how you interact with the Service, including features used and actions taken.
• Device and technical information: Browser type, operating system, IP address, and device identifiers.
• Cookies and similar technologies: For authentication, preferences, security, and analytics.

3. How We Use Information

We use the information we collect to:

• Provide, operate, and improve our AI writing and text processing features.
• Process your requests and return outputs.
• Manage your account, subscription, and available usage limits.
• Process payments and transactions.
• Provide customer support and respond to inquiries.
• Send important updates about the Service, including policy changes.
• Analyze usage to improve performance and reliability.
• Detect and prevent fraud, abuse, and violations of our Terms of Service.
• Comply with legal obligations.

4. AI Processing and Content

Regarding processing and your submitted content:

• We process your content to provide features such as text humanization, writing assistance, grading, and fact-checking.
• Your content remains yours: You retain ownership of your inputs and outputs, subject to applicable law and third-party rights.
• We may store inputs and outputs so you can access your history and continue using the Service.
• We do not use your content to train our own proprietary models without your explicit consent.
• Where third-party providers are involved, they process only the data reasonably required to deliver requested functionality.

5. Authentication and Google Sign-In (Optional)

You may choose to sign in using Google. If you do, we receive limited account information from Google (such as your name, email address, and profile identifier) for authentication and account management purposes.

Google API Limited Use Disclosure: ReverseGPT.ai's use and transfer to any other application of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

You can revoke Google account access at any time through your Google Account permissions page.

6. Sharing of Information

We may share information with:

• Service providers: Vendors that support hosting, infrastructure, processing, analytics, and customer support.
• Payment processors: To process subscriptions and transactions.
• Authentication providers: To support secure login and account access.
• Legal authorities: When required by law, court order, or to protect rights and safety.
• Business transfers: In connection with a merger, acquisition, financing, or asset sale, subject to confidentiality obligations.

We do not sell your personal information.

7. Data Security

We protect your information through measures such as:

• Encryption of data in transit using TLS/SSL.
• Encryption of sensitive data at rest where appropriate.
• Access controls and authentication requirements.
• Regular security monitoring and updates.
• Operational safeguards to reduce unauthorized access risk.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information as follows:

• Account information: Retained while your account is active and for a reasonable period after deletion for legal and operational purposes.
• Submitted and generated content: Stored for your access and workflow continuity; may be deleted after extended inactivity or by request, subject to legal requirements.
• Billing records: Retained as required for tax, accounting, and legal compliance.
• Usage and analytics data: Retained for a limited period to maintain and improve the Service.

9. Your Rights and Choices

You may have the right to:

• Access and review your personal information.
• Correct inaccurate account information.
• Request deletion of your account and associated data.
• Access or export certain content and account data.
• Opt out of non-essential communications.
• Disable cookies through your browser settings.

To exercise these rights, contact us at the email listed below.

10. Children's Privacy

The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

11. International Data Transfers

Our Service is operated in the United States. If you are located outside the United States, your information may be transferred to, stored, and processed in the United States and other jurisdictions where our service providers operate.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page and the "Last updated" date will be revised. Your continued use of the Service after changes take effect constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at support@reversegpt.ai.

15. Governing Law

This Privacy Policy is governed by the laws of the State of Texas and the laws of the United States of America, consistent with our Terms of Service.